Privacy Policy

Overview

Call Transcript App ("we," "us," or "our") provides a transcript processing service that helps users clean, summarize, and organize meeting transcripts. This Privacy Policy explains how we collect, use, and protect your information when you use our service at channelogictranscripts.com.

Information We Collect

• Account Information: Name, email address, and authentication credentials used to access the service.
• Usage Data: Information about how you interact with our service, including pages visited, features used, timestamps, and device/browser information.
• Uploaded Content: Meeting transcripts, documents, and any other content you upload or paste into the service for processing.
• Cookies & Similar Technologies: We use cookies and similar technologies to maintain your session, remember preferences, and improve the service experience.

How We Use Information

• Provide the Service: Process, clean, and summarize your transcripts; create tasks; store files in your connected accounts.
• Improve the Product: Analyze usage patterns to enhance features, fix issues, and develop new capabilities.
• Security: Detect, prevent, and respond to fraud, abuse, and security incidents.
• Support: Respond to your questions, troubleshoot problems, and provide customer assistance.

Sharing

• Service Providers: We share data with third-party providers that help us operate the service (e.g., cloud hosting, AI processing, task management integrations). These providers are contractually obligated to protect your data.
• Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect our rights, privacy, safety, or property.

We do not sell your personal information to third parties.

Data Retention

We retain your data for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we delete or anonymize it in accordance with our internal retention policies.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices

• Access & Deletion: You may request access to, correction of, or deletion of your personal information at any time by contacting us.
• Opt-Out of Cookies: You can manage or disable cookies through your browser settings. Note that disabling cookies may affect your ability to use certain features of the service.

To exercise any of these rights, please contact us at support@channelogictranscripts.com.

Children's Privacy

Our service is not directed to children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

International Users

If you access our service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our servers or service providers are located. By using the service, you consent to such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised effective date. Your continued use of the service after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

support@channelogictranscripts.com